Frequently Asked Questions
Everything you need to know about shopping with Mivo.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is Mivo's return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Mivo accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
Are Mivo products covered by a warranty?
Most of our products come with a 12-month manufacturer warranty against defects. Please check the specific product page or contact support for detailed warranty information.
How can I change or cancel my order?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make changes or cancel your order.